• All orders are processed within 2-3 business days. Orders are shipped during business days.
  • Dear Customers: Due to the current situation, there may be a delay in some shipments and this matter is beyond our control. Our team is working hard to fulfill your requests as soon as possible.
  • To ensure smooth delivery you must provide us a clear delivery address. The delivery address must contain building, villa or flat number, street name, town, city, landmark note, postal code, and must contain a valid telephone numbers and full contact name(s) according to the form provided.
  • Before placing an order, you are kindly requested to check the product description carefully and you must agree to be bound by the conditions of sales included in “My shopping cart” and “Product information, stock and pricing” terms.
  • Your orders are shipped through “Home Delivery” by our courier partner every day except Fridays & delivered same day in Riyadh, and within 2-6 working days outside Riyadh.
  • Delivery is normally door-to-door, but there may be some instances where it is not possible due to courier company limitation or local laws. We, and our courier partner, reserve the right not to handover product(s) to a person under the age of 18 years old at the time of the delivery. Customer, after receiving his delivered order, should sign its related proof of delivery.
  • Any order has been placed after 3 p.m the estimate delivery time will calculate from next business day. If an order is placed on Thursday after 3 p.m the estimate delivery time will calculate from next Saturday.
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