FAQ | Softland

Q: How Should I to Contact if I Have Any Queries?

For queries, you can contact through e-mail to : sales@softland.com.sa or you can call our Technical Support No. 011-4628922.

FAQ's

Shipping Information : What Shipping Methods Are Available?

We ship customers orders with DHL Express. Customer will get end-to-end shipment tracking Noumber., the security of a signature upon delivery, and their order will be there in two to five business days. (That’s fast!)

How Long Will it Take To Get My Package?

If you live in Riyadh / Jeddah / Dammam / Khobar /Buraidah / Tabuk / Jizan you will get your shipment within 2 – 3 working days of the time of dispatching your order.
If you live in any other city, it might take 3 – 5 working days for you to get your shipment. The order will be shipped within 24 hours of receipt of the order amount.
There is no delivery to customers during holidays or Fridays.

How Do I Track My Order?

We ship customers orders with DHL Express. Customer will get end-to-end shipment tracking No. to track the location of the Shipment

How Do I Place an Order?

Just Register & logon to our website www.www.softland.com.sa. Add the Items to Cart, Checkout with your easier payment method. Your Order is READY!!!, You can Pick at store or request shipping to your location through DHL.

How Should I to Contact if I Have Any Queries?

For queries, you can contact through e-mail to : [email protected] or you can call our Technical Support No. 011-4628922.

Do I Need an Account to Place an Order?

Yes. It’s quick to register and make an account.